A closer look at how we keep your business running.
Managed IT Services That Keep Your Business Running
Most IT problems don't announce themselves. They show up as a slow afternoon, a missed deadline, or a call you didn't want to make. Managed IT means someone's already watching for those problems before they reach you. Since 1978, that's been our job in Central Florida: not just fixing things when they break, but making sure they don't.
Everything We Take Off Your Plate
You shouldn't have to understand cybersecurity to be protected by it. Every layer works together in the background, so problems get caught long before they become your problem.
Cybersecurity Services
Keep threats out and your data safe, with protection built in layers.
Learn more →Cloud Services
Work from anywhere without worrying about where your files live.
Learn more →Microsoft 365 Consultant
Get more out of the tools your team already uses every day.
Learn more →Backup & Disaster Recovery
If the worst happens, your business is back up and running fast.
Learn more →Strategic Advising
Make technology decisions with confidence, backed by a clear plan.
Learn more →What’s Included With Managed IT
Managed clients start with core protection and support, for one predictable monthly fee based on your number of users and servers:
Support
Help desk support from our own local team, Monday through Friday, 8am to 5pm
Support requests prioritized by urgency, including after hours
After-hours coverage: leave a message on our monitored line, and we'll call you back
Monitoring
Remote monitoring and management of your computers and servers
Network monitoring
Endpoint detection and response, watched by a 24/7 security operations center
Security
Identity threat detection and response, to catch stolen or misused accounts
Multi-factor authentication
DNS security, to block known malicious sites
Protection & Training
The advanced security features built into your Microsoft 365 licensing
Microsoft 365 backup
Security awareness training for your team
Problems Caught Before You Ever Notice
We’re watching around the clock. Problems don’t wait for 9-to-5, so neither do we.
Overnight
Round-the-clock monitoring watches over your systems while the office is closed.
Early Morning
Always-on monitoring catches issues before they become outages, before your team logs in.
Midday
Layered security keeps threats out while your team keeps working.
Afternoon
If a stolen password or a bad click puts an account at risk, protection for your people catches it before it becomes a bigger problem.
Evening
Backups and recovery mean a bad day never becomes a bad month.
Know Exactly What You’re Paying For
Covered Every Month
One predictable monthly fee covers the day-to-day, so IT never shows up as a surprise.
- Monitoring that catches problems before they slow you down
- Protection for your people and your devices
- Backups that keep a bad day from becoming a bad month
Quoted Up Front
Bigger projects get a clear quote before any work starts.
- New hardware
- Office moves
- Network upgrades
- Compliance projects
Getting Started Takes About 30 Days
Onboarding typically takes about 30 days. By the end, you have one team that knows your systems, and you can stop thinking about IT.
Your first 30 days
We learn your setup
Monitoring and security go in place
Your team knows how to reach us
One team that knows your systems
What Clients Say
“Vann Data just took over our IT services. We couldn't be happier! The transition was seamless, the staff was friendly and helpful and the overall experience great!”
Already Have an IT Team?
Keep them, and give them backup. Co-managed IT fills the gaps so your team can focus on what they do best.
Related Reading
IT Planning
Back to Business: A Fall IT & Security Checklist for SMBs
Prepare your business for Q4 with a practical fall IT and security checklist covering access, updates, backups, cyber insurance, AI policies, and budgeting.
Read article →Backup & Recovery
What Happens in the First 24 Hours of a Ransomware Attack?
By the time most businesses realize something is wrong, the damage is already done. Here's what the first 24 hours of a ransomware attack actually look like.
Read article →Cybersecurity
Is Your Business Actually Covered? What Most Companies Get Wrong About Cyber Insurance
Cybersecurity insurance used to be a "nice to have." Today, it's a business necessity, and getting it wrong can be just as costly as not having it at all.
Read article →Frequently Asked Questions
Our managed IT services include help desk support, proactive monitoring, security protections, updates, and backup, all for one predictable monthly fee. Encryption is standard, backups are stored off-site, and your team gets support from people who already know your setup.
Managed IT is billed as one onboarding fee and one monthly fee, based on the number of users and servers in your business. The monthly fee covers day-to-day support and doesn't change based on how many support requests you make, and larger projects are quoted separately before any work begins.
No. Many of our clients already have someone in-house, and we work alongside them through our co-managed IT service. Your IT person gets backup, extra coverage, and access to specialized skills, and your business gets stronger support overall.
A dedicated security operations center monitors your systems around the clock, and our team keeps on-call staff for overnight requests. Your agreement spells out exactly which after-hours work is covered and what's billed separately, so there are no surprises. Either way, we prioritize your request by urgency and you'll hear back from us.
Larger projects are scoped and quoted separately before any work starts, so you always know the cost upfront. Your monthly fee covers day-to-day support, and project work is billed on its own, based on the quote you approved.
That’s exactly the conversation we like to have first: no pressure, no jargon, just a real look at where you are today and what would help.
Our help desk is available Monday through Friday, 8am to 5pm. After hours, call our support line at (386) 238-1200 and leave a message. The line is monitored around the clock, and we'll call you back.
Yes. When you call, you reach our own local team, never an AI bot or an outsourced call center. If every tech is busy helping someone else, leave a message and we'll call you back.
Onboarding typically takes about 30 days, from learning your setup to having monitoring, security, and support fully in place.
Response times depend on how urgent the issue is, and the most critical problems get the fastest response. During business hours, Monday through Friday from 8am to 5pm, our help desk team picks up requests directly. After hours, call (386) 238-1200 and leave a message: the line is monitored around the clock, and we'll call you back.