Don’t Take Our Word for It

The situation: A growing small business felt they'd outgrown their previous IT provider. Our onboarding review found unauthorized remote-control software on their computers, three email accounts that had already been broken into, unapproved apps giving attackers ongoing access, and hidden inbox rules forwarding and hiding messages, a classic setup for a fraudulent wire transfer.

What we did: We removed the unauthorized software, cut off the outside access, cleaned out the malicious apps and hidden rules, and secured every account, before the attackers could take the next step and do real damage.

The result: Everything had looked fine on the surface. Today, around-the-clock monitoring and the right security tools watch for exactly this kind of activity, so threats like these don't sit undetected for months.

The situation: A client was paying a lot every year for an aging document system, and it was no longer clear whether it still made sense.

What we did: We helped them step back and evaluate it, then moved thousands of files into a modern, better-organized cloud system, with automated workflows that keep their other business tools in sync. Their team kept working the whole time.

The result: Their yearly cost dropped to a small fraction of what it was.

The situation: A medical practice had filled out its cyber insurance renewal application and answered yes: multi-factor authentication was on every machine. When we reviewed their environment, we found a few machines without it, including the CEO's.

What we did: We turned on multi-factor authentication for every remaining machine and account, so the practice's security matched what they'd told their insurer.

The result: If a claim had come in with those gaps still open, the insurer could have reduced or denied it, since the application didn't match reality. Now it does.

The situation: An insurance agency was still running its email on a server in its office. That meant a single hardware failure, power outage, or storm could take email down for the whole agency, right when clients needed to reach them. They also wanted to start using AI, but not at the risk of client information ending up in the wrong tools.

What we did: We moved their email to Microsoft 365 in the cloud, then took most of their company through our AI implementation and enablement program, so their team learned to use AI securely on an approved platform that works with their new email.

The result: Their email no longer depends on one machine in the office, so their team can reach it securely from anywhere, even when the office is closed. And they use AI right alongside the inbox they work in every day, with clear guardrails around client information.